FixCore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and website.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. If you're an admin, we may also collect your organization name and billing information.

Usage Information: We collect information about how you use FixCore, including work orders created, tasks completed, and features accessed. This helps us improve the product.

Device Information: We may collect information about the device you use to access FixCore, including device type, operating system, and browser type.

Photos and Files: If you upload photos or documents to work orders or equipment records, we store those files securely on your behalf.

How We Use Your Information

We use your information to:

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• Provide and maintain the FixCore service

• Process transactions and send billing information

• Send service-related communications (account updates, security alerts)

• Improve and develop new features

• Respond to support requests

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We do not sell your personal information to third parties.

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use trusted third-party services including:

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• Firebase (database and authentication)

• Stripe (payment processing)

• Resend (email delivery)

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These providers maintain their own privacy and security practices.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we're required to retain it for legal or billing purposes.

Your Rights

You have the right to:

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• Access the personal data we hold about you

• Correct inaccurate information

• Request deletion of your data

• Export your data

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To exercise these rights, contact us at support@fixcore.app.

Cookies

Our website may use cookies to improve your experience. You can disable cookies in your browser settings.

Children's Privacy

FixCore is not intended for children under 18. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@fixcore.app Website: www.fixcore.app